Silence
There is no better way to sell something than for the customer sell it to himself. But this will never happen if the seller never shuts up. Like stand-up comics, salespeople shouldn't ever be afraid of a little silence.
Just a thought.
Writer, performer, management consultant
An Australian living in London. A self-employed training consultant to the global health care industry. A producer, director and performer of improv comedy. A trustee of an adult education charity in West London. A writer and occaisional blogger
There is no better way to sell something than for the customer sell it to himself. But this will never happen if the seller never shuts up. Like stand-up comics, salespeople shouldn't ever be afraid of a little silence.