Status 3 (facilitation)
This is my third post on the idea of 'status' as explored by Keith Johnstone in his book Impro.
As well as high and low status 'players', Keith also identifies 'status experts' who raise and lower their status at will. Why do this? Because low status is better for gaining information efficiently whereas high status is better for giving commands.
I remember an account by one of Margaret Thatcher's aides that sums this up perfectly. When she wanted to know something of you, you felt like the most important person in the room. The information was simply sucked from you. Then in a heartbeat she would reassert her authority and issue you with orders to be followed without further debate. This ability to alter status at will is a trait of all good leaders. Some do it instinctively but many more have learnt it over time.
I think that facilitation requires something similar. My definition for facilitation is as follows: -
"Facilitation is the art of helping experienced people articulate intelligent conclusions"
I am not paid to simply tell people what to think and do in a high status manner but rather to usher them towards the 'correct' conclusion. This requires me to: -
- Provide the group with new stimulus (requiring me to be high status)
- Get them to articulate an assessment of that stimulus in the light of what they know already (I have to be low status)
- Then insist that certain activities and exercises are undertaken so as to enact behavioral change (high status again)
- Finally I need them to voluntarily commit to applying what they've learned in my session in 'the real world' (low)
As an external consultant I don't have the luxury of demanding a commitment to change. Instead I have to earn that commitment. Yet even when people recognise that I'm deliberately altering my status to achieve this goal they're usually happy to go along with it.
Status isn't a 'trick' to be pulled so much as an insight into human interactions to be understood.